Who pays for it?
Norfolk Southern will cover costs associated with home and place of business cleaning.
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Norfolk Southern will cover costs associated with home and place of business cleaning.
Cleaning crews will not move any of your personal belongings, including furniture or appliances. To ensure the most thorough cleaning of your home or place of business, please clear countertops and other surfaces, and limit excess clutter. Norfolk Southern will provide a few boxes if needed to allow for easy…
Cleaning will be performed by workers contracted by Norfolk Southern who are trained and experienced with structure cleaning. Cleaning teams will wear the following: badges, identification clothing, safety vest, shoe covers, gloves (when appropriate for the task), and face coverings (upon request by the property owner or renter).
Based on air monitoring and sampling conducted in and around the community, there is no evidence to suggest there is contamination of concern inside structures.
Any food in your kitchen cabinets and refrigerator/freezer that you will not need while you are away can be left in place. This includes items such as spices, canned, boxed, and bagged foods, and refrigerated/frozen foods. Before you leave your home or office, please be sure to empty all garbage…
Before the team begins cleaning, they will videotape each room and photograph the items you left. The videos and photos provide a record of the items that were present and the conditions of those items at the time the cleaning team entered your structure. An EPA representative will be present…
If any items get damaged, an independent appraiser will estimate the value of the item by using the videos and photos of your belongings to determine a fair value for the item that needs to be replaced. The assessment will then be presented to you for your approval. If you…
Pets (dogs, cats, birds, reptiles, etc.) cannot remain in the home during cleaning. You will need to make arrangements for your pets. We recommend first speaking with your neighbors, friends, and relatives, who may be able to care for your pets during the cleaning. If this option is not available…
Indoor air or surface samples will not be collected as part of this cleaning program. Indoor sampling is not recommended since exposure pathways for volatile organic chemicals (VOCs) have been effectively managed though site engineering controls and an extensive network of air monitoring and sampling equipment. Any VOCs that may…
Anyone who lives in the village of East Palestine limits or within the 1-mile by 2-mile Ohio-Pennsylvania evacuation area is eligible for this service (see map). Priority will be given to those that have been relocated. If you’re interested, you can let us know by calling 330-775-6517, filling out our…
A team of engineering and public affairs researchers from the University of Illinois Chicago, Cleveland State University, and Purdue University are conducting a study to understand community members’ experiences and perceptions related to water, home, and environmental impacts after the East Palestine train derailment. If you’d like to participate, sign-up…
There is no evidence to indicate there are any human health risks resulting from the train derailment that would limit eating wild game. To learn about other advisories or notices unrelated to the incident, contact the agency listed on your hunting license.
We recommend having these tests every 6 months for the first year and then every year after that. This will allow the doctor or other healthcare provider to monitor changes in your health. This week’s questions are answered by Dr. Gretchen Nickell, Chief Medical Officer of the East Liverpool City…
EPA will release validated (final) and non-validated (preliminary) soil sampling results from East Palestine and surrounding Ohio and Pennsylvania areas as they become available. As soon as the quality of non-validated preliminary data has been fully assessed and documented, EPA will post validated data on the East Palestine, Ohio Train…
The East Palestine Water Department recently started a water main and lead service line replacement program that will continue through spring 2024. This is not related to the train derailment but is a long-term project that has been in the planning stages for a few years. Work is completed on…